In order to best serve my customers and create a fun and exciting class experience, a 72 hour (3 day) cancellation notice is required to receive a refund-minus a $5.00 cancellation/processing fee. If you want to transfer your seat/ticket to someone else, please email me at firstname.lastname@example.org with the new name for your seat. If I don't have their name then they will be denied entry to the class. This is the original ticket holder's responsibility. I will not have time to trace, call and verify names.